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Payment Information

This page explains how payment is handled at EHE Clinic & Wellness so you can schedule care with clarity and confidence.

Our intention is to keep the process straightforward and transparent, allowing your focus to remain on care rather than logistics.

Accepted Payment Methods

we accept the following payment options:

  • Visa & Mastercard (credit cards only · debit cards not accepted · 3% processing fee applies)

  • Personal Checks (made payable to EHE)

  • Cash

  • Flexible Spending Accounts (FSA) &   Health Savings Accounts (HSA)(pay by cash or check) 

Insurance

EHE Clinic does not bill insurance directly or communicate with insurance companies.

We provide a detailed receipt with the diagnosis (ICD) code for your records. Many patients have successfully obtained reimbursement using the documentation we provide, although coverage varies by individual insurance plan.

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If your insurance requires documentation beyond our standard records, we are unfortunately unable to provide insurance-specific paperwork.

Upfront Payment Policy

All appointments at EHE Clinic require payment at the time of booking.

This policy allows us to:

• Reserve appointment times in advance, ensuring continuity of care
• Minimize administrative delays and scheduling disruptions
• Allow the clinical team to remain fully focused on treatment
• Maintain fairness and availability for all patients

Appointment Cancellations & Refunds

We understand that schedules may change. The following policy helps us remain fair to all patients:

  • Appointments canceled more than 48 hours in advance
    → eligible for a refund

  • Appointments canceled within 48 hours, or missed appointments
    → may be charged as one session

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This policy reflects the time reserved and preparation already completed for your care.

Whole Personal Comprehensive Health Plan

&

Personalized Health Restoration Plan

Payment Structure

Full payment is required at enrollment.  Plans are not structured as monthly payments or installments.

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Refund Policy

Once care has begun, all fees are non-refundable.

This structure protects the continuity that whole-person healing requires.

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Before Entering Care

Whole-person care works best when it becomes the primary direction of treatment.

During this period, it is generally recommended to avoid mixing multiple treatment systems,
so the body can respond without interference.

This is not a restriction.
It is what allows the process to work effectively.

Why This Policy Is Important

By maintaining clear payment and cancellation guidelines, we are able to:

  • Offer consistent appointment availability

  • Avoid overbooking or rushed care

  • Maintain a calm, predictable clinical environment

  • Be fair to all patients seeking treatment

These policies are in place to support thoughtful, uninterrupted care.

Billing Questions

For billing or payment-related questions only, please contact:
customerservice@ehecenter.com

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For appointment or scheduling questions, please contact:
info@eheclinic.com

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