Payment Information

This page explains how payment is handled at EHE Clinic & Wellness so you can schedule care with clarity and confidence.

Our intention is to keep the process straightforward and transparent, allowing your focus to remain on care rather than logistics.

Accepted Payment Methods

For your convenience, we accept the following payment options:

Visa, Mastercard, and debit cards
Personal checks
Cash
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)

If your insurance plan includes acupuncture coverage, we are happy to provide detailed receipts and treatment codes to support reimbursement claims.

Please note that EHE Clinic does not bill insurance directly.

Upfront Payment Policy

All appointments at EHE Clinic require payment at the time of booking.

This policy allows us to:

• Reserve appointment times in advance, ensuring continuity of care
• Minimize administrative delays and scheduling disruptions
• Allow the clinical team to remain fully focused on treatment
• Maintain fairness and availability for all patients

Appointment Cancellations & Refunds

We understand that schedules may change. The following policy helps us remain fair to all patients:

Appointments canceled more than 48 hours in advance
→ eligible for a refund
Appointments canceled within 48 hours, or missed appointments
→ may be charged as one session

This policy reflects the time reserved and preparation already completed for your care.

Why This Policy Is Important

By maintaining clear payment and cancellation guidelines, we are able to:

Offer consistent appointment availability
Avoid overbooking or rushed care
Maintain a calm, predictable clinical environment
Be fair to all patients seeking treatment

These policies are in place to support thoughtful, uninterrupted care.

Billing Questions

For billing or payment-related questions only, please contact:
customerservice@ehecenter.com

For appointment or scheduling questions, please contact:
info@eheclinic.com