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At EHE Clinic, we are committed to making your healing journey smooth, consistent, and effective. A clear payment structure ensures that your treatment plan can unfold without interruptions, while allowing our team to stay fully focused on your care.

💳 Accepted Payment Methods

For your convenience, we accept the following payment options:

• Visa, Mastercard, Debit Cards

• Personal Checks

• Cash

• Flexible Spending Accounts (FSA)

• Health Savings Accounts (HSA)

If your insurance plan includes acupuncture coverage, we’re happy to provide detailed receipts and treatment codes to support reimbursement claims. Many of our patients have successfully received partial or full reimbursement by submitting these documents to their insurance providers.

🧾 Upfront Payment Policy

All treatment plans at EHE Clinic require upfront payment—either in full or as a set of post-dated checks.

Why? Our experience shows that when patients make a clear commitment—both financially and energetically—the healing process becomes more focused and effective. By reserving your time and resources in advance, you send a powerful signal to your body to begin the healing process.

Your upfront commitment also allows us to:
✔️ Reserve your appointment times in advance, ensuring consistency
✔️ Minimize administrative delays and interruptions
✔️ Allow our team to stay fully focused on your treatment
✔️ Maintain fairness and availability for all patients

🗓 Payment Options for Comprehensive Health Plans

• Full Payment by Check

• Payment Plan (by check only):
  • 2 pre-written checks (half each)
  • or 3 pre-written checks (one-third each)

• All checks must be submitted at your first session.

• Checks will only be deposited once every 4 weeks, according to the dates you write — never earlier.

👉 Credit card payments are also available, with a 3% processing fee.

Important Payment Process

To ensure your treatment runs smoothly and without interruption, we ask that patients bring their full set of post-dated checks to their first visit.

This structure helps:
✔️ Guarantee your time slots are secured
✔️ Avoid missed treatments due to late or missing payments
✔️ Reduce distractions during sessions so we can give you full attention
✔️ Support your commitment, because true healing requires consistency

🌿 Herbal Medicine & Additional Materials

Individualized herbal prescriptions and external treatment materials are invoiced separately unless specifically included in your plan. These are carefully tailored to your body’s unique needs and are an important part of your healing journey.

🔄 Cancellation & Refund Policy

We understand that circumstances can change. If you need to discontinue a plan, the following applies:

• If you cancel after beginning a Comprehensive Health Plan, a 20% administrative fee will be deducted from any eligible refund.

• If discontinuing before completing 8 sessions, fees will be recalculated at the 8-session plan rate.

• Missed appointments or late cancellations (less than 48 hours’ notice) may count as one session.

These policies reflect the preparation, scheduling, and support already invested in your care, including:

• Customized treatment planning before your first visit

• Reserved appointment times

• Preparation of paperwork, herbal formulas, and follow-up materials

• Coordination between you, your doctor, and our team

By setting clear policies, we help protect your healing process while maintaining fairness and consistency for all patients.

🤝 Our Commitment

We know that true healing takes dedication, consistency, and trust. Our payment policies are designed not as penalties, but as a structure to keep you on track — so you can experience the best possible results.

If you have any questions about payments, billing, or insurance documentation, please contact us anytime at:
📧 customerservice@ehecenter.com

We’re here to support you every step of the way.